“Building relationships with clients entails open and honest communication. A great account person maintains the trust of the client and a deeper understanding of what works and what doesn’t work for its business. Effective account management leaders anticipate problems vs. simply reacting, and help their teams navigate through challenging points in the partnership. Breakdown in communication between the client and agency is one of the top reasons a partnership goes south. To elevate the relationship from vendor to partner requires more than just a ‘yes man.'”– Meghan McDonnell, Senior VP at Pile and Co
"Adept has been a business partner of ours for many years. Their team is knowledgeable, supportive, punctual, and goes above and beyond to help us with anything we may need. I highly recommend Adept; you will not be disappointed!"
Vice President of Operations
"Working with Adept has made a huge difference. It’s been a good business decisionall the way around."
Brand Marketing Manager
"They really wanted to get to know our business so they could better serve our needs."
"Going with Adept was the best decision we have made from a marketing standpoint."
"Strategic thinking, how quickly you’ve helped me during times we’ve needed help urgently. You feel like an extension of our own team!"
Internet Marketing Director
"Follow through and care and attention to detail are awesome. Entire team is totally invested in making sure our project nets results. It truly feels like they are a part of our business."
"Everyone is a true expert in their area/concentration. I know I am getting the best work and the best insight from all of those I work with at Adept."
Director, Marketing Communications
"You spent enough time with us to 'get' us. You understand our DNA."
"The friendly and knowledgeable staff who are invested in our mission and consistently strive to do better."
"I have had a great experience working with Adept. They helped us build two beautiful and functional websites , are monitoring their performance closely-- measuring every step of the way-- and thinking forward about improvements and growth. The results in leads and conversions we have already seen within 6 months of our new websites have been astounding. I'm so pleased to have a digital partner that thinks this way for us and am confident in their abilities to help us grow and convert online."
"We have a great partnership with Adept. We have been working with them since 2013 and have been pleased with their services."
Senior Digital Marketing Manager